Retaining An Expert -- What Every Business Owner Needs To Know
by: Kathy Szpakowski
As an entrepreneur, hiring an expert can be one of the most efficient ways to turbo-charge your business. However, thousands of consultants flood the Information Highway, and each one promises to positively impact your bottom line. How do you know which expert has the right combination of smarts, skills, experience and personality to move your company in the right direction?
It’s no small feat to allow a consultant to make decisions on your behalf. Empowering a consultant to advise changes can bring up feelings of doubt and fear. To help you choose the right expert for you, here are 6 cautionary tips from Kathy Szpakowski, founder of KBS Group, one of the country’s most successful, organizational development consulting companies:
1. Make sure the expert has a proven track record for delivering on their promises. Visit the consultant’s web site and check on their references.
2. Pay attention to the expert’s commentary after you’ve stated your vision. Do you feel understood? Does he or she “get” it, or do you feel like you need to keep on explaining? If, during the initial conversation stage or in the project outline stage you feel your vision is not completely understood or that there are areas being overlooked or under-valued, consider finding another expert who is more in alignment with your point of view.
3. Observe if the expert incorporates your thoughts and ideas into the conversation. Do you feel a sense of collaboration or do you feel shot down? While working with an expert, there will be times where you might take his or her well-substantiated advice and whole-heartedly agree with certain recommendations, while at other times, you might mildly agree or not agree at all. Based on your discussion, get a sense as to whether this person will be open to a collaborative arrangement, or might be intolerant of feedback or suggestions.
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Retaining An Expert -- What Every Business Owner Needs To Know Page 2
About The Author
Kathy Szpakowski has 25 years of professional experience in sales, marketing, training, organizational and personal development. She is the founder of KBS Group and the creator of “Performance Management Plus” a turnkey solution that has helped entrepreneurs achieve phenomenal results worldwide. www.BetheBest-KBSgroup.com.
contact@achieverslibrary.com
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